Saturday, June 22, 2013

Module # 3 Communication and Teamwork


Teamwork is very important for a work environment so everybody can work together to accomplish similar goals. Sometimes in the work field titles and ranks get in the way where some people feel more important than others and don’t help one another with certain duties. This article I found title “CNAs and Nurses- can we all just get along”? , this author gives some comments on what a few CNAs had to say about their work environment working with nurses. One CNA said “It takes communication. If we are not able to get to something that a patient really needs urgently (like a walk or to be turned), we should at least tell the nurse that we are busy so she can delegate elsewhere or take care of the patient herself” (Leekley,2010).

Communication is very important especially from a manger or supervisor; communication is for receiving orders, instructions, and direction from above. (Liebler & McConnell, 2012). The author gives 8 tips for creating a "friction-free" team of nurses and nursing assistants. One tip the author mention is to be willing to listen. People who choose to work in nursing tend to be sensitive to the needs of others. They are expected to be warm and caring people. Yet at the same time, they are expected never to make a mistake and to work as tirelessly as machines. It's a lot to ask of people-to be kind and sensitive and still get all the work done quickly! But, this is the goal for everyone in the nursing field. Help your nursing team by encouraging them to talk to you when they are stressed and by being willing to share your feelings with them. No one knows better what the stresses of your job are than the other nurses and nursing assistants! (Leekley,2010)

An employee’s particular mindset is continually reinforced by his or her work group (Leiebler & McConnell,2012). That’ s the reason why I feel like teamwork, motivation and communication is very important in the healthcare field because it makes patient care easier when you working together as a team.
References

Leekley, Linda. (10 Feb, 2012). Ezinearticles
http://ezinearticles.com/?CNAs-and-Nurses---Cant-We-All-Just-Get-Along?&id=3737014

Liebler, J., and C. McConnell. Management principles for health professionals. 6th edition. Ontario: Jones & Bartlett Publishers, 2012. Print.

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